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Visitor
Posts: 1
Registered: 02-07-2010
Taraeos
0

Lost Receipt

I bought a Turtle Beach P21 headset back in December and had bought a warranty. I want to get it replaced but I lost the receipt, is it possible to get a replacement? Is the receipt in the system? Because I bought a warranty.

 

Thank you

Exalted Expert
Posts: 3,812
Registered: 06-14-2007
Tanarus
Job Title: Associate
Store: Orangeville
Location: Orangeville, ON
0

Re: Lost Receipt

Yes, if you purchased the Product Service Plan or Product Replacement Plan on the headset, your information should be on file. Simply give the Customer Service Rep the phone number you used when you bought the headset, and they should be able to look it up without issue.

Tanarus Asamiya
ConnectPro Computer Technician @ Future Shop #615: Orangeville, Ontario
Community Forums Product Expert of the Year 2008