Communications

[#1]

I signed up for a 3 year contract with Rogers 10 months ago. I really do not like the phone that I got - the Lg Neon (always suspect when the subsidized price is so cheap!).

Being so soon into my contract, if I wanted to switch to the iPhone (or any phone, really), would I have to buy it outright, at the full unsubsidized price?

Also, I have noticed the "flip us your old phone" FS ads in the flyers, where you can possibly trade in your old phone for a gift card. Can you really get much for your phone (thinking of the aforementioned LG phone that is in like-new condition), or are we talking amounts like $10 or $20 dollars?

Thanks for any information or insights.

[#2 · Accepted solution]

Average trade in value for your Neon is about $36. Now, thats average, could be less depending on condition. Take the phone into your closest store and have a Cell Expert give you an exact value.  They can look up what your options are for your hardware upgrade as well. You more then likely won't pay acquisition prices, nor buyout prices. Look into having them add some sort of data option to your plan or changing your plan to an iPhone one. Depends on what pops up when the cell expert checks.  Make sure you take photo ID with you, and have controlling authority on the account.  At 10 months it's not likely you'll even be applicable for any kind of upgrade at all. but if rogers learns you're interested in signing on to data for 3 years they might open up a bit and give you a bit more a deal thru your local FS.



Bottom line: Head into the local Futureshop and talk to a Cell Expert.

[#3]

Thanks, that's helpful info.

[#4]

Hi,

Just my two cents, you can usually upgrade with the carrier after one year. You will have to re-commint to a full term but it will cost you a ton less money if you wait the two months.

jsconte

[#5]

I wouldn't say a ton less money. Sometimes the subsidy they provide for your new phone with only a year under the contracts belt is slim to nil. I've seen people come in with this issue and I have to tell them they will need to pay quite close to full buyout price for a handset. It's person to person. Best bet is to always go in to our cell experts and ask.

[#6]

I think that Rogers, in particular, has changed it's Hardware Upgrade Pricing recently.  Before it used to be after one year into a contract you would get some deals on an upgrade and with six months remaining in the contract you'd get acquisition pricing.  Now, however, I think that they've gotten rid of the first year HUP.  Instead when there's 1 year remaining in the contract, acquisition pricing is available.  But of course, head in and double check with a cellular expert to confirm.